Shipping

Delivery area
Swiss Post deliveries are made worldwide. Courier deliveries are made worldwide, with the exception of Russia and China due to customs restrictions in these countries.

Delivery period
For in stock articles, dispatch is usually made within 1-2 working days of order placement.

Should an article be currently out of stock, the expected availability is typically indicated. In case of any questions on availability, please contact us.

Packaging
We carefully pack every order to prevent damage.

Shipping Options
All orders are dispatched in Switzerland.

Courier Delivery
This is the fastest delivery option. TNT or DHL are usually used for courier delivery. Shipments can be tracked online and need to be signed-for.

Priority Postage with Tracking: Swiss Post

This is the Swiss Post “Priority” service with signed-for delivery and a tracking number.

While in transit in Switzerland, orders can be tracked online here: http://www.swisspost.ch/trackandtrace

Once orders leave the Swiss postal system, they can usually be tracked online with the destination country postal system.

Delivery Period
Please see the expected, but not guaranteed, Swiss Post delivery times for common destinations in the table below:

Country Estimate Delivery Time (working days)
Australia 7–15
Austria 4–7
Belgium 4–8
Brazil 10–20
Canada 7–15
China 10–20
Denmark 4–9
France 4–8
Germany 4–8
India 10–20
Italy 6–12
Japan 7–15
Netherlands 4–9
New Zealand 10–15
Poland 6–10
Portugal 5–9
Romania 7–15
Russian Federation 10–20
Spain 6–12
Sweden 5–9
Thailand 10–20
Turkey 7–12
Ukraine 10–15
United Kingdom 5–9
United States 7–15